The shop inbox

A case study by Jhon Alfonso. Joy runs Bags To Go, a bag shop that sells through its Facebook page. Here is her inbox, before and after an AI agent took over the messages. Joy and Jhon play themselves. Bea is a made-up name for the agent.

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Tip: turn your phone sideways, or tap full screen, for a bigger picture.

Click-through (the default) stops after each beat until you click or tap the film, or press Space or →. Autoplay runs on its own, and clicking the film pauses it. Press ← to replay a beat. Every frame is drawn live in JavaScript, and the music and sound effects are generated in the browser.

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